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Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Support Team
  • 51624 Views
  • 78 replies
  • 28 Helpful

Z fold 4 repair con artists

I've had a z fold 4 for 14 months, it has a 24 month manufacturers warranty, 2 weeks ago suddenly the wifi and data connection wouldn't work it had not been dropped or come into contact with water, I took it into the ee shop they tried to master rese...

Pixel 7 power issue

This morning my Pixel 7 turned itself off and won’t turn back on again. I’ve tried charging it for several hours, I’ve tried all manner of button combinations, I’ve tried asking someone else to try in case I have fat fingers and I’m doing it wrong bu...

redmi note 10 pro

hi I have just migrated over from sky mobile to ee, and my 5g download speed is barely 2Mbps, I tested my redmi note 10 pro, using a cheap pay as you go sim on lyca ( ee network ) before I got my ee sim and I was getting 50Mbps. Clearly the 5g bands ...

Android lock screen problem after update

Hello! Since the latest update my Android lock screen has gone weird - the lock screen numbers are all whited out and I can barely see them to put in my passcode, especially when I'm outside. Has anyone else had this problem?

GenniT by • Investigator
  • 366 Views
  • 8 replies
  • 2 Helpful

Activation key

I need my activation key in order to download Norton, which I pay monthly for. Unable to find email from EE when I purchased the phone 

Resolved! Do Smart watches come locked to EE?

Hi there, I wanted to know whether I could get a samsung smart watch through EE and it be used for my wifes phone on another provider? I dont know if theres an option for an esim to be purchased seperately, or whether a watch can be be unlocked on di...

decH2o by • Visitor
  • 322 Views
  • 1 replies
  • 0 Helpful
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