Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Mobile internet + app

I have been having problem log in in my app from both laptop and phone and no wifi wtsoever on my phone since this morning. Pls fix this ASAP

Resolved! Roam abroad pass and extra data bolt on

Hi, if I buy a data bolt on and it says it can be used in uk and eu and then add on a roam aboard pass - can this bolt on data be used as part of that abroad it not? thanks

EE blocking websites

I've been using EE for a while and now it has blocked one of my manga sites, previously it was working, but recently it seems like they had blocked it off. The website is still accessible only if I use WiFi.What can I do?

Resolved! find out past 12 months average data average

HelloI am trying to find out past usage of data and average data through my EE and the EE app and cannot find where this information is. Can you assist?

App and Website down

Has your website or app ever been available for a full day? One of the features I value most is the ability to manage mobile data access on my other accounts. Every evening the same thing.. app not working and/or website down. Why???

Mobie data

Recently my phone has been extremely laggy on wifi and my data will not work outside the house I’ve reset the wifi router several times and even when I have good signal my data will not work I just wanted to know if this had happened to anyone else a...

Data charges when in Cape Verde

We are in Cape Verde and my husband and I got a text from EE to see if we wanted a data add on. We both agreed to paying £32.64 for 22mb for 7 days. However within minutes we also received a text that said we had used 80% of our roaming add on. How c...

My phone is not working

My internet my app store and everything else is not working

Living Abroad and gifting data home top UK

In the next 3 months I'm going to have to relocate to Europe (in the EU for sure) for work for a few years. My plan is to upgrade my SIM so I can use it around Europe, included in my plan.I have another 3 SIM only deals connected to my current plan, ...

Data Allowance

My data allowance renews on the 26th of every month, meaning it renewed on the 26th of this month, 3 days ago. However to my surprise I have received a text reporting that 80% of my data has been used which is odd as I use Wi-Fi at work and sometimes...