Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 201099 Views
  • 50 replies
  • 24 Helpful

Technical

Does anyone know how to get rid of this please so I can access it again thank you. The website https://www.betfred.com/ could not be loaded due to an SSL certificate or encryption cipher mismatch (net::ERR_SSL_VERSION_OR_CIPHER_MISMATCH).

misslhq by Visitor
  • 253 Views
  • 1 replies
  • 1 Helpful

Resolved! Full Works Unlimited Sim Only

Find it very misleading to state "no charge Eu Roaming" and then find there's a 50gb FUP?Annoyingly, very nearly fell for this at £29 pcm, which is very good value. But, not as inferred in the advertising banner.

Resolved! Internet blocking

Hi @ALL users can my one tell me how I remove the block on my phone thats stopping me accessing certain sights like gambling

Resolved! Stay Connected Data

Hi, I'm pretty new to the community, though I've been with EE for a while. So I just paid my monthly bill today, and I noticed that when I checked my balance that I was on "stay connected data" as I've apparently ran out of mine. So what's odd is I'v...

M1ke138 by Investigator
  • 99 Views
  • 4 replies
  • 1 Helpful

Resolved! Clarifications on data history and data in general

I have an unlimited data contract hat is currently beyond the original contrract term- and while looking at my options going forward, I discovered that the data history page is a little unclear on certain things:Top begin with, here's what I'm lookin...

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Faefox by Visitor
  • 105 Views
  • 1 replies
  • 0 Helpful

National Lottery issue

National Lottery App and OnlineSign in to the app, try to purchase ticket, tells me "You are Offline" Re-sign in, re attempt, again signs me out, says I'm offline check Internet.Tried on Google, done exact same.My signal is absolutely fine!My parenta...

TomCann96 by Investigator
  • 27940 Views
  • 81 replies
  • 37 Helpful

Resolved! How much internet usage?!

I'm just trying to get my head around how much data my daughters phone is using currently. Data reset on the 26th of the month and today 28th 16GB has already gone, im sending her an additional 100gb a month ontop of the 20GB allowance on her contrac...

Resolved! Full reset of network settings - cant use it outside now

Hi Community, A few weeks ago, my phone decided not to connect to my car - Mercedes. So after trying everything I found a chat where resetting network setting would solve it. So it did fix it, managed to connect it to my car etc. However I cant seem ...

Resolved! Data plan change

If your data plan contract has finished but your device contract hasn't finished, can you change your data plan. 

Jim211 by Visitor
  • 125 Views
  • 1 replies
  • 1 Helpful