Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 14112 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 9537 Views
  • 0 replies
  • 6 Helpful

New pay as you go packs

We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers.       Our packs last up to 30 days and pay as you go customers benefit from:   Pack Name...

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LAURA_MCW by Former EE Community Manager
  • 40758 Views
  • 27 replies
  • 21 Helpful

heloo

Heloo ، I bought a sim card from eBay and I am in Germany, but the sim card does not give the login signal and I cannot buy online. I hope you can help me. This is my number ee *********** [Mod edit: Please do not share personal details as your posts...

Dlwar by Explorer
  • 44 Views
  • 1 replies
  • 0 Helpful

Resolved! payment problem

Hi, I just want to know how can I cancel my payment method because there is no money in the bank card. Thank You

Add ons page not working

I have outstanding credit however I’m unable to purchase add ons as the page states it’s not working

Gps3 by Explorer
  • 119 Views
  • 4 replies
  • 1 Helpful

Top-Up Make a payment

I have tried to make a payment to Top-up my credit on my mobile, and have got the following message, "We're not able to accept payments to that number. Please try again." I have used this mobile for years and have had no problems in the past, can any...

ARt_ by Investigator
  • 83 Views
  • 1 replies
  • 0 Helpful

Closing account

HelloI had a text this morning from ee to say that I hadn't made a call or sent a txt for some time and that its important that I use my phone or I will lose my number as per terms and conditions. I have logged on to the ee website to say that my acc...

Resolved! Number Deactivated After Inactivity

Hi everyone,I'm hoping someone might be able to shed some light on my situation. I have an EE SIM card that I purchased in the UK and used for a year while living there. I returned outside UK last September and haven't recharged the SIM since then.Fo...

Re: Zablokowana karta SIM

Hejka. Nie używałem karty Ee ponad 8 miesięcy. Chciałem wczoraj wykupić pakiet i nic nie mogę zrobić bo zablokowali mi kartę SIM. Co mogę zrobić w tej sytuacji?

Ilona7 by Explorer
  • 89 Views
  • 4 replies
  • 0 Helpful