08-02-2023 07:59 PM
Hi trying to add PlayStation 5 to my account add to plan deal when I click on confirm order it just keeps giving me the loading symbol and won’t pass the checkout stage . I’ve refreshed the website stil same issue . I contacted EE because it’s an add to plan they can’t add it over the phone and must be done online I’ve tried everything but nothing works highly frustrating any advice would be appreciated
08-02-2023 09:15 PM
@KieranM93 Have you cleared your history and cookies ?
09-02-2023 07:51 AM
Good morning @KieranM93.
Since your post last night have you been able to follow the advice provided and successfully order your PlayStation 5?
Katie
09-02-2023 07:53 AM
Yeah and I’m still experiencing the same thing
09-02-2023 07:56 AM