21-04-2024 06:47 PM
Hi I have just bought the Apple Watch 7 however when I go on set up I get this error that says I need to set up as a family member. When I try this it won’t let me log into my own Apple ID.
have I purchased the wrong data plan? I have a pay monthly iphone with EE also at present.
can anybody advise what I need to do?
Thanks!
21-04-2024 07:39 PM
@Laurag1998144 You should have got the personal plan not the family tariff. Thats why you can not set this up. The plan you choose is for when you plan to give the watch to a family member not use it yourself. You’ll have to call customer services to get this rectified.