Mobile Services

Emergency Alert System

The UK Government is introducing Emergency alerts. Emergency Alerts are a public information service that the Government has developed to alert citizens to emergencies, both nationwide and in their local area, that represent a severe threat to life ...

Resolved! can i still use my mobile phone on my taffiff in gran canaria

Hi i want a live chat from EE AS IM HERE ON HOLIDAY IN LAS VEGAS

Re: Can’t receive SMS abroad

Hi! I have same problem do u fix this problem? I’ll be happy if u say me how to fix this problemso can’t receive any sms julia

Resolved! Abroad in Australia,paid for roaming international can I phone locally also

Resolved! Going to Fuerteventura

Hi. Im going on holiday to Fuerteventura and I have pay monthly unlimited data, txt and calls on my allowance. I see its £2.29 per day. Just don’t understand what I need to do to be able to use my allowance while I’m away. Thanks. Stephen

Roam abroad pass USA - receiving data but can't send messages or make calls

Hi, I activated the Roam abroad pass for the USA the day before I arrived in America. The data works fine now abroad, but I can't send an SMS or make calls to US numbers or UK numbers. I also can't receive them. I've tried switching the sim to SIM2. ...

Resolved! 0800

Hi,,does 0800 numbers are free from EE mobile?

Resolved! Calling USA from UK

Hi, I have got an unlimited plan that includes free calls and data in USA. I recently had to make several calls to an American number and I have been charged an extra £40 for these calls... is there certain American numbers I cant call on my plan? It...

Re: Atrocious Call Quality

I have appalling call quality and relate to what you are saying.It's been ongoing now for 2 years +.Garbles calls, people can't understand what I'm saying. So much so, EE told me it if contrast so I was free to go elsewhere. I haven't yet.Wi-fi call...

Re: Calls Fail

Hi Chris. Im having issues with this hut to just my wifes number who is on O2. It is intermittent as well. If i turn my phone on and off it may work once then after that call failed. I can text, whqts app and whats app call with no issues. Any advice...