05-02-2024 03:11 PM
Hi,
I am new to EE and have Roam Abroad Pass included in my 24 months contract.
Can you confirm the following please?
Thank you
Corinne 72
Solved! See the answer below or view the solution in context.
05-02-2024 03:38 PM
Long-term & frequent use abroad does fall under the "Stable Links" policy which is detailed on page 3 of Roaming T&C but broadly requires residency in the UK for 2 months in every 4.
Data usage whilst roaming is subject to a 50Gb FUP, assuming your UK allowance is greater than that.
You don't need to inform EE every time you travel, but you do need to ensure global roaming is enabled on your phone separately from whatever billing add-ons you may have. This is crucial in allowing your phone to connect to foreign networks, and without which you won't get coverage abroad. Text ROAMING to 150 before leaving the UK - there is no charge for this.
05-02-2024 03:38 PM
Long-term & frequent use abroad does fall under the "Stable Links" policy which is detailed on page 3 of Roaming T&C but broadly requires residency in the UK for 2 months in every 4.
Data usage whilst roaming is subject to a 50Gb FUP, assuming your UK allowance is greater than that.
You don't need to inform EE every time you travel, but you do need to ensure global roaming is enabled on your phone separately from whatever billing add-ons you may have. This is crucial in allowing your phone to connect to foreign networks, and without which you won't get coverage abroad. Text ROAMING to 150 before leaving the UK - there is no charge for this.