02-08-2023 08:12 AM
I received a new message the other day from EE_Services with a hyperlink which would allow me to upgrade my plan but I don't know if it's real or a scam
Thank you
02-08-2023 08:21 AM - edited 02-08-2023 08:22 AM
@NicholasvanR That’s a scam as you can not lower your contract midway through your contract.
forward that message to 7726 and then forward the number when prompted.
02-08-2023 08:27 AM
It said I could upgrade my data package for an extra few pounds a month not to lower it
Dont know if that changes anything, the link was to discover.ee.co.uk/xxxxxx
02-08-2023 08:55 AM
Hi @NicholasvanR.
I would recommend giving us a call and confirming this with our customer care team on 150.
Katie