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Received Hyperlink from a new text

NicholasvanR
Explorer

I received a new message the other day from EE_Services with a hyperlink which would allow me to upgrade my plan but I don't know if it's real or a scam 

Thank you 

3 REPLIES 3
Chris_B
Grand Master
Grand Master

@NicholasvanR   That’s a scam as you can not lower your contract midway through your contract. 

forward that message to 7726 and then forward the number when prompted. 

It said I could upgrade my data package for an extra few pounds a month not to lower it

Dont know if that changes anything, the link was to discover.ee.co.uk/xxxxxx

Katie_B
EE Community Support Team

Hi @NicholasvanR

I would recommend giving us a call and confirming this with our customer care team on 150. 

Katie