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Forum Posts

Roaming while in the USA

The major operators in the USA, as part of their network upgrades, have switched off their 3G services, so you may notice a change to your roaming experience (including service availability, coverage areas, and speeds) when visiting the USA.   To hel...

Sean_D by Former EE Community Manager
  • 5472 Views
  • 2 replies
  • 2 Helpful

No network for 3 days

I have not been able to call or receive calls and text messages for 3 days now, it comes up that I have no ee products  Please could you tell me.why amd reconnect me  Louise Bradley  [Mod edit: Please do not post phone numbers on the public board. Th...

Re: No network

I am having the same issue with you on my new EE sim. Surprise . . . .  Has your issue been solved?  My mobile phone   is only functional inside my house through wifi calling. Outside my house, it shows 'SERVICE UNAVAILABLE'.

gfg1 by Investigator
  • 100 Views
  • 9 replies
  • 1 Helpful

Bad reception Luton

I live in New Town area in luton (lu1 3qx).  We had always great signal but in past few days I have to go all the way to the airport to make a phone call. network status website says We are aware of issues.  But I wonder if actually something is done...

Marbyk by Investigator
  • 673 Views
  • 5 replies
  • 2 Helpful

Roaming

I got a text saying welcome to the Isle of Man and the cost of Roaming  chargesbut I was only in the Lake District how do I amend this as the phone line is mainly automated and it’s hard to speak to someone  

Sam280 by Explorer
  • 547 Views
  • 15 replies
  • 2 Helpful

poor signal reception indoors

Dear EE Support,I am writing to inform you that I am experiencing very poor signal reception indoors. Despite being in an area that is supposed to have good coverage, my mobile signal is consistently weak, making it difficult to make or receive calls...

Signal at home lessening to none existent

Hi,I’ve been with EE for probably 15 years (prior to it becoming EE) and at my current address for the past 6 years. I live in a relatively built up area in Telford Shropshire by no means in the middle of nowhere. Signal has never been brilliant but ...

Signal issues

 Downgrade in data speeds 2/3 bars of 4G and nothing works been like this for months. I have checked network status no faults. Also whos bright idea was it to put a mast in amongst trees?? Surely they need trimming ? This is probably why I’m having t...

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No service

Two day again no signal very difficult to manage please cancel my contract no longer with you i have new born baby so that's why call my wife for care i am working so how to manage any emergency no contact please help i am tired for this network @Se...