Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Resolved! How can gift my data

Data works for some apps but not for browser

I can't use internet or most apps via data, although Google apps works fine. Background:I recently replaced my phone due to damage. As part of this I had to get a new (nano) SIM as the (micro) SIM from my previous phone didn't fit the Fairphone 3 I g...

Gifting data

I’m on a pay monthly plan with unlimited data. I’m allowed to gift 100gb to another EE customer. Can that be a EE payg customer?

Unlimited data

Hi,I’m on a sim only monthly tariff which includes 6gb of data. I want to have unlimited data. Does anyone know if this is possible and how much this would cost?

Re: To enable Personal Hotspot on this account, contact EE.

The same thing has happened to me, I changed my sim only contract to more data and now I have no mobile data and my hotspot says "to enable personal hotspot on this account contact EE". Roaming is on. Getting so tired of all the issues with EE. Can'...

Gift data

Hi , I wanted to know if I have unlimited data, can I send gift of that to my family? Thanks

Resolved! Tiny amounts of data required

I have an Apple iPhone 6s+ on EE and need to use only a tiny amount of data per month when I'm out (so that my son can locate me using Apple's FindMy service). I do not want to pay a monthly fee to get way more data than I need when I'm likely to use...

Resolved! Gifting Data

First time posting so apologies if I’m not in the right place. My daughter and I are on EE. She has a pay as you go sim. I’m on contract. Can I share data with her? Thank you

Resolved! Data Disappearing

I have a 20gb allowance per month. I was out of the country and on my return put my EE sim back in my phone. My full allowance showed of 20gb. Six hours later I was down to 9gb. My I Phone 8 operating system was up to date so no updates were due or t...

EE unlimited data iphone Hotspot - everything works but can't download 1G files?

Hello I have an iphone SE 2020 and just opened an unlimited data account with EE ... I need to use it as a hotspot as I'm a composer working remotely on a movie and can't access broadband any other way.It's worked fine for my needs until I tried to d...