Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
I'm having trouble purchasing an add on. Reply message states....Sorry we weren't able to add this offer, please try again later, don.t forget that any existing Add On that you may have need to have expired before you can add another.I don't currentl...
Hello, I am working in the canaries for 3 months and I know I get 50gb of internet. But how do I check what I’ve used as it is not going down on the ap when I check my usage. thanks, steph
I upgraded my kids' phones last week. I have just looked at the latest bill and I have been charged £19 for a 1GB Data Boost. I don't remember asking for this and when I got the text about it, I assumed it was free so I'm not sure why I've been charg...
At the end of March. I moved from a PAYG acc to a monthly. I am allowed 50GB of data. From 23 March to 22 April i used 837MB - which was fine. From 23 April until now I've used a total of 49.91GB ! That is about 48GB in 2 weeks! Which is impossible. ...
When I signed into the EE site tonight this came up, the data low warning. My refresh date is usually the 18th of the month but I changed to an unlimited data plan last month !!I am hoping they're not going to chop me off or make me buy a data add-on...
Hi I upgraded to a new phone on Saturday with my data allowance staying the same. My allowance resets on the 2nd of the month (yesterday) and it says I've used 8GB already. Can this really be correct?? I don't think I've ever exceeded 6GB usage in a ...
Why do i pay for unlimited data when i dont get it .
Sorry to be a bit thick but what uses up data? Social media? Casting shows ie Netflix? Apparently I've used mine up this month and I don't know why, I'm not doing anything different.
Hi there, I have no data connection. EE send me a text on the 1st May seing it’s all been used up and my data allowance will refresh on the 2nd May today. I have been trying all day today but I am still offline. Can somebody help me with this please....
I have just Recently received the EE home router 3 4g happy with the speeds, but when gaming on my pc all my games are a strict Nat I have, done all my port forwarding for the games in the router, and put my pc IP address in the dmz, but still no joy...
