Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Egypt roaming

Spent ages on chat before I left Was assured it would be £6.50 for 500mb. Now I’m here they’re charging £57.10 for 110mb. Unbelievable price. Why??

Data allowamce

I noticed that the speed of the data greatly varry during the day. I still have 30GB allowance but sometimes it is just impossible to use my phone as it is so slow but I appear to have network.how can I boost the speed ? Thanks

Cant add data

So ive run out of data. Get a text from EE saying to follow the link if i wish to buy more.. i do wish to buy more.. So i follow the link. Select the amount add my number and i keeps saying in red 'Sorry, incomplete captcha'. Anyone else get this pro...

Resolved! Sharing Data

I've just taken out a 1GB SIM only 24 month for my daughter to use in my old phone. It's a 2nd line on my 100gb essentials plan. The idea is I would top up her data from my 100gb as I never use it all.SIM came today, activated, and working fine. Howe...

Re: Unable to gift data

Did this get resolved? I am having the exact same issue with my daughter s phone

Connecting to the internet on my Sony Ultra without wifi

HiI am soon going to be attending an outdoor market in a place that doesn't have wifi. How can I take card payments via my app using my mobile data?

4g available, no internet

helloI've bought blackview a55 and cant connect to mobile data, phone shows that is connected to 4g but cannot access internet

Phone says 4G signal but speed test reveals 3Mb download speed

Hi all,New to EE. I have 2 sims, one in a mobile router, works great. Another in my phone. I've noticed my phone's speed on the Internet is painful despite it saying I have 4G. When I did a speed test using ookla it said I had 3Mb download speed.Any ...

Not getting the data I pay for

I buy 100Gb of data every month for my 4GEE. High usage this month means I needed to top up, I bought 50Gb 8 days ago add on.... it just ran out at 115.7Gb when I should have another 22days to use 34.3Gb from the top up on the 5th Sept.I had to buy a...

Data roaming

Can anyone tell me if data roaming is free of charge whilst in Republic of Ireland?