24-08-2023 03:11 PM
I can't send or receive texts or messages unless I'm connected to my WiFi. All data options are on but phone refuses to use data
Solved! See the answer below or view the solution in context.
24-08-2023 04:49 PM
Hi Katie
Thankyou for your response. I have now spoken to an advisor who was extremely helpful and the problem is solved
Lily x
24-08-2023 04:21 PM
Hi @TxLilly.
Are you currently abroad?
What happens if you try to make a call?
Does your phone show as connected to a network?
Katie
24-08-2023 04:49 PM
Hi Katie
Thankyou for your response. I have now spoken to an advisor who was extremely helpful and the problem is solved
Lily x
24-08-2023 05:10 PM