13-04-2023 05:29 PM
My phone has always had roaming function switched on but previously when I've entered Taiwan I've had to purchase add ons in order to actually connect and use data.
This time when I've entered Taiwan and China, my phone has stayed connected to 4G despite the fact that I've not actually purchased any roaming data -- am I getting automatically charged for it in the background because roaming is turned on? I was under the impression even if roaming is on, if I haven't purchased an add on it shouldn't work?
Terrified of my next bill!!
Solved! See the answer below or view the solution in context.
13-04-2023 05:47 PM
A connection to a local network in foreign countries is a good indicator that your roaming facility is active - this will enable voice calls & text messages to be made & received over a mobile network.
If you want to use mobile data over that roaming network - this is "data roaming" - then you will indeed need a billing add-on to do so.
13-04-2023 05:39 PM
Hi @Sakujun
Have you checked your online account?
Thanks
13-04-2023 05:47 PM
A connection to a local network in foreign countries is a good indicator that your roaming facility is active - this will enable voice calls & text messages to be made & received over a mobile network.
If you want to use mobile data over that roaming network - this is "data roaming" - then you will indeed need a billing add-on to do so.
14-04-2023 03:45 AM
Thanks for the reply. That's the part I'm really confused about though -- how am I managing to get 4G internet access despite not purchasing add ons?
14-04-2023 07:44 AM
If you check your My EE Account, are any add-ons active, @Sakujun?
Did you buy a pass previously?
Jon