30-04-2023 03:11 PM
I don't understand why these are different and what is setting the 5GB on my phone now when other months I have gone over this with no impact. Any ideas welcome.
Solved! See the answer below or view the solution in context.
30-04-2023 04:10 PM
@ZoeZoZo The settings within your device have nothing to do with your allowance you receive from EE they are not linked together. The settings within your device are user preset settings so you can keep a rough eye on your data usage. Your EE account tracks the usage better but it doesn’t report this back to show on your device settings
30-04-2023 04:10 PM
@ZoeZoZo The settings within your device have nothing to do with your allowance you receive from EE they are not linked together. The settings within your device are user preset settings so you can keep a rough eye on your data usage. Your EE account tracks the usage better but it doesn’t report this back to show on your device settings