Internet

Jayshallcross8
Visitor

Internet keeps saying offline even though I have data

12 REPLIES 12
elmovani
Investigator
Investigator

I have the same problem!

James_B
EE Community Support Team

Hi @Jayshallcross8 and @elmovani,

Are you seeing the same issue this morning?

James

No, today everything is fine!

James_B
EE Community Support Team

That's great @elmovani 

Thanks for letting us know. 🙂

James

I am now in France and the problem has reappeared. No internet access again!

James_B
EE Community Support Team

Hi @elmovani,

Have you purchased a roaming add-on?

James

Yes, I have paid roaming until September 19. And last night I was in Ashford and had the same problem again!

James_B
EE Community Support Team

Which roaming add-on did you purchase @elmovani?

James

Roaming for 7 days, 10 pounds.