Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I can’t get 4G anymore

KatieERoberts
Investigator
Investigator

‎19-04-2022 03:31 PM

After upgrading my contract a few days ago, I now cannot get 4G anywhere. I only get 3G. The upgrade was for the same data that I currently have and nothing else should change apart from the new phone I have received and a slight increase in contract price, Of course. 


However I am still waiting for the new phone so I’m on my old one and now I can’t get 4G anywhere at all! 

0 Helpful
1 REPLY 1
Chris_B
Grand Master
Grand Master

‎19-04-2022 05:13 PM

@KatieERoberts  changing to a new contract has no bearing on the signal that you receive and I think your find is pure coincidental have you checked the network status checker ? You can do that HERE and then click the check status tab.