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Gifting limit weirdness

pgregg
Investigator
Investigator

‎23-02-2023 12:21 AM

My monthly refresh day is the 23rd of each month (and you can see I'm posting this within the first 20 minutes of the 23rd).

I have a reminder to do my gifting at midnight each month (although the last couple of months the app has failed to work properly or allow me to gift - but at least the website worked).  I'm forced to do this every month because any data used comes off the first 120GB giftable allowance meaning if I lave it, I can't gift as much.

Today, despite me being on an Unlimited SIM and supposed to be able to gift 120GB per month. I was only permitted to gift 103.5GB

My phone has been on wifi throughout - so not using and data (and def not using 16GB in 10 minutes).   Last month I was only able to gift 100GB.

How do I ensure I'm able to gift the max?

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1 REPLY 1
XRaySpeX
Grand Master
Grand Master

‎23-02-2023 05:48 AM - edited ‎23-02-2023 05:52 AM

Where are you? Are you in UK? Strange things happen to gifting allowances when you are outside EU on the day your UK allowances refresh.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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