data gifting

[catokent]

I have two phones.  One is a 4GB plan the other is a 1GB plan.  I gotr a message that my 1GB plan is 80% of data used so I have tried to gift data from the other account as I have done on previous months, but it is now saying that the phone I am gifting to is data rich and on an unlimited data plan.  This seems to make no sense to me.  I just want to gift data so that I don't get charged for going over my data limit of 1GB

[Christopher_G]

Hi @catokent 

Welcome to the community.

Does this happen both through the EE App and the EE Online site?

Chris

[catokent]

It happened on my laptop when trying to do the data gifting.  I haven't tried it on the mobile.

[Christopher_G]

Could you give it a try for me please, @catokent? 

Chris

[catokent]

I'm getting the same. got a message that 80% of data is used.  tried to top it up with data gifting to be told that it can't be done as the one receiving is data rich and is unlimited data despite only having a 1GB package

[catokent]

It has worked on the app on the mobile.

I will have to try it that way from now on.

[XRaySpeX]

What does texting AL to 150 from your 1GB plan no. fully report verbatim (it is free)?

[Chris_B]

@catokent  just to add, if you run out of data, you can’t be charged for data,  You have to have a data allowance in order to use data