12-07-2022 08:44 PM
I am a Halo customer
But the sales do not mention for the double data
Solved! See the answer below or view the solution in context.
12-07-2022 08:59 PM - edited 12-07-2022 09:00 PM
@XRaySpeX It’s the other way round, Have halo get a EE mobile contract and get double data. SEE HERE
@hanglauuk you’ll receive the double data 30 from EE because you have BT halo. If you don’t get it you’ll need to call EE customer services.
12-07-2022 08:55 PM - edited 12-07-2022 08:58 PM
I can't find any information to say that you would get double data on EE Mobile contracts when taking out BT Halo. I found this BT help page referencing double data for BT Mobile though which offers double data on all BT Mobile contracts in the same household as the BT Halo.
12-07-2022 08:59 PM - edited 12-07-2022 09:00 PM
@XRaySpeX It’s the other way round, Have halo get a EE mobile contract and get double data. SEE HERE
@hanglauuk you’ll receive the double data 30 from EE because you have BT halo. If you don’t get it you’ll need to call EE customer services.
12-07-2022 10:12 PM
So why the CS contact me now
13-07-2022 11:57 AM
@hanglauuk , you write and ask why customer service contact you now, but what did they say or write?
14-07-2022 10:16 PM
OK now
Call the CS
They check out and
give me double data
from 160 to 320
Thanks
15-07-2022 08:15 AM
15-07-2022 12:16 PM
Yes
Especially good if you share the data with your family members
15-07-2022 12:17 PM - edited 15-07-2022 12:18 PM
21-07-2022 11:33 AM
Why should we have to contact EE customer service It should be automatic. The 10 percent discount is there.
maybe EE is hoping we would forget. Or can’t be bothered.