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Data Gifting

Wilkslee
Explorer

‎06-09-2022 08:08 PM

I have just changed my mother in law’s account from monthly contract to sim only. Her number now doesn’t appear in the drop down for me to gift data to. 
Really hope I can gift data to a sim only contract as I was assured I could when I made the change. 
cheers

 

0 Helpful
2 REPLIES 2
XRaySpeX
Grand Master
Grand Master

‎06-09-2022 08:31 PM

Are all nos. are under the same MyEE family a/c, not PAYG? They need to be to be able to gift data. See Gift Your Data and Set Controls . 

You may gift to/from contract SIM-Onlys.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
Wilkslee
Explorer

‎06-09-2022 08:32 PM

All numbers are under my account. Will contact them to find out. Thanks 

0 Helpful