Re: Make calls abroad from the UK

Rayu · ‎27-04-2024

I have the same problem. After upgrading I cant make any phone calls from UK to abroad mobiles or landlines.

There is no option in my EE like the below.

My EE > Account Settings > PARENTAL AND DATA CONTROLS > Make calls abroad from the UK

Need help to activate it. Tried calling 150 but it just sending me text messages with link that not getting me anywhere.

XRaySpeX · ‎27-04-2024

@Rayu : The option you quote no longer exists. This thread is nearly 2 years old. You should be able to make International calls from UK.

Are you on PAYG? If so, you need credit to make calls from UK.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Rayu · ‎27-04-2024

I've got contract. Upgraded it lately and after the update can't make international calls it is restricted. I tried get hold of someone but can't. Receiving text message to report problem but it doesn't have an option to select for such a issue.

Can someone call me to resolve it

XRaySpeX · ‎27-04-2024

@Rayu : Only by calling CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)