Daily Data Info Text?

HJT67 · ‎25-10-2023

Hi All

I have 2 questions...

1. I have just moved myself and my 2 daughters to EE from plusnet. The girls used to get a daily text informing them how much data they had left, which was really useful. Is there a way of getting that with EE?

The usage alerts tab on the website and app seems to only give the option of a Bill reminder, which I can assure you they are not interested in, as I pay the bill!

2. I also wondered how it works if they download the app? I have done this and can see all 3 of the mobile accounts on our family plan, which I want to do, but I don't want them to have access to add-ons etc if they download the app. Is this possible?

Thanks

Chris_B · ‎25-10-2023

@HJT67 1. No that’s not possible but they can text AL to 150 or look at THIS

2 yes they can have USER access. You need to make sure you set yourself self up a bill payer first on your account

They need to setup their own My EE accounts and register as the users of the phones.

HJT67 · ‎26-10-2023

Thank you, I will try and work out how to se myself up as Bill payer then try out the app on their phones.

XRaySpeX · ‎26-10-2023

You need to be set up as the Bill Payer under Account Settings > Manage Numbers

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