04-05-2024 03:53 PM
Can anyone help me with this I have 2 sim only contracts with EE and I want to leave can anyone tell me the correct process to leaving who I need to notify, how much notice I need to give, and how I go about transferring my number to another provider
regards Jason
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04-05-2024 05:00 PM - edited 04-05-2024 05:01 PM
@jason165 : If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, get your PAC or STAC respectively from EE & give it to your new provider. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.
04-05-2024 05:00 PM - edited 04-05-2024 05:01 PM
@jason165 : If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, get your PAC or STAC respectively from EE & give it to your new provider. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.