Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I’ve just changed plans, now I can’t seem to gift data. Both plans are gift data accessible. This has also coincided with the new app update. anyone got any ideas? I’ve asked for help but it’s not helped.
I login but always get the message : 'There seems to be a problem....'This happens day after day. Can anyone assist, please?
afternoon all, I seem to have two issues, first is I has two Apple Watch accounts linked to mine but only have one watch and I can't seem to cancel either. my other issues is every time I log onto my account for possible purchase anything (for exampl...
I used to be able to see a few days of call breakdown but this does not seem to be available today. Is this temporary ?
How do I find live chat? Thanks for any help.
I am unable to use the My Ee app - I have had this for many years and suddenly it’s stopped working making it impossible for me to gift data to my linked accounts. I have cleared cache, deleted app and reinstalled a couple of times with no success. I...
The same happened to me, did you have any joy, ill be fighting them tomorrow.
