13-01-2024 11:20 PM
Hi,
I'm the owner of a contract for 1 phone and SIM and a SIM only contract. I've split from my partner and want to take his off my account so he pays for his own plan etc. We both need to keep the same numbers, Can you tell me if this can be done simply?
Many thanks
14-01-2024 12:32 AM - edited 14-01-2024 12:34 AM
Hi @Aimee85
Take a look here: https://ee.co.uk/help/profile/manage/change-my-account-in-the-case-of-a-life-event under the section: Transfer to a friend, colleague or family member.
Essentially, you'll both need to be present for the call and your ex will need to pass a credit check.
Good luck!
14-01-2024 02:52 AM
Your ex's phone can either be transferred to them by virtue of the "change of ownership" process mentioned above, or be cancelled and disconnected otherwise.