03-07-2023 08:25 AM
I am due to go to the states for 5 weeks. My sim is due for upgrade/renewal whilst I am there. Can this be done whilst I am out of the UK. I am trying to avoid early upgrade fees if possible.
03-07-2023 08:30 AM
Hello @AMCF-JDFJ.
Welcome to the community.
Are you looking to upgrade to a SIM Only or another device contract?
Katie
03-07-2023 08:30 AM
The end of your minimum term is what many people associate with being "due" an upgrade, when this is actually just "entitled" to upgrade if you so wish.
There is no rule that says you must upgrade, if you are happy to continue as you are - that is perfectly fine too.
03-07-2023 10:06 AM
Hi. I am just looking to do my sim
03-07-2023 10:17 AM
Hi @AMCF-JDFJ.
We do recommend processing upgrades whilst in the UK using the EE network.
Should you wish to do this when you return from the states your current plan will just continue to roll out of contract till your home.
Katie
03-07-2023 10:20 AM
If your just on a Sim Only Plan then nothing will really change, from an Accounts point of view you will just go a Contract Plan to a 30 Day Rolling Monthly Plan.
You can just leave it as it is or if you wish yo change to a different Sim Plan do it when you come back.
03-07-2023 12:02 PM
@AMCF-JDFJ , just make sure that roaming is active on your account before going abroad.