24-03-2024 04:28 PM
I think I do have done something to cancel the subscription several days ago, but today I received the message from the bank app that they told me there will be auto deduction in a few days. So I think I do the wrong way to cancel the monthly subscription. Could you tell me how to cancel the subscription?
Solved! See the answer below or view the solution in context.
24-03-2024 04:40 PM
If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, get your PAC or STAC respectively from EE & give it to your new provider. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.
24-03-2024 04:40 PM
If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, get your PAC or STAC respectively from EE & give it to your new provider. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.