21-11-2023 05:01 AM
Hi i have just upgraded my sim only deal and lost my friends and family discount. I have spoken to 150 and finding it very hard to get it reinstated they have now put a 30% bt ee discount but its time limited and not the same as what i had. So im just wondering how i can get back my friends and family discount as i was told that was life time.
Thanks for any help and advice that can be given.
21-11-2023 07:38 AM - edited 21-11-2023 07:38 AM
Hello @Bikerdan1986.
Welcome to the community.
Did you receive a friends and family discount because you used to work for EE?
Speak soon,
Katie
21-11-2023 07:47 AM
Hi no i got it from being a friend iv had it for about 9 years.
Thanks
Dan
21-11-2023 07:50 AM
21-11-2023 07:57 AM
Im not to shore havent seen him since covid but i cant see why not as he has been with ee for years now so i would say yes he still working for ee.
21-11-2023 08:07 AM
If the employee leaves the company then friends and family discount will drop off when your change your plan/upgrade @Bikerdan1986.
Please check if the employee is still with EE if they are they will be able to contact the relevant internal team to get your discount reapplied.
Katie