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EE to EE contract

Jannatarfi1
Investigator
Investigator

‎15-07-2023 01:03 AM

I want to transfer my sim from EE to EE it’s on contract as my sim would say like no SIM card on phone while sim is in there or would be out off service I don’t have time to walk into store to get new sim as I work every day & I can’t wait 2/3 working days to receive new sim so I need to transfer my number to new EE sim 

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5 REPLIES 5
Jannatarfi1
Investigator
Investigator

‎15-07-2023 12:59 AM

I got old EE sim card I want to transfer my number into new EE SIM card as some time all off sudden it would say no SIM card in phone while sim is in there or it will out off reception so I need to transfer number to new sim I can’t wait for 2/3 working days to receive new sim bey post & I can’t walk into store to get new sim as am always working 

XRaySpeX
Grand Master
Grand Master
In response to Jannatarfi1

‎15-07-2023 01:03 AM

@Jannatarfi1 : Are they both on contract or both on PAYG or a mixture?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
XRaySpeX
Grand Master
Grand Master

‎15-07-2023 01:06 AM

EE won't port nos. between its contracts. So you need to 1st port your existing no. to another network's PAYG using a PAC from EE & then in reverse port it back to your new contract. This will also have the effect of cancelling your old contract.

You could alternatively move your old contract to PAYG with 30 days notice & then ask EE to transfer the no to your new contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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Jannatarfi1
Investigator
Investigator
In response to XRaySpeX

‎15-07-2023 01:17 AM

My old number is with EE and it’s on contract but the new number which I want to transfer to that sim is pay as you go but as I switch it will still be on contract which is fine 

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XRaySpeX
Grand Master
Grand Master
In response to Jannatarfi1

‎15-07-2023 03:00 AM

Call CS & ask for your contract to be transferred to your PAYG SIM.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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