Billing and contract

Evepee12 · ‎10-08-2023

I was at the store yesterday for a Sim only contract however I’m no more interested as I prefer a pay as you go.Can some guide me as to what to do please

Katie_B · ‎11-08-2023

Good morning @Evepee12.

Welcome to the community.

When taking a contract out in store there is no cooling off period to cancel a contract.

If this is something you do not require I'd recommend returning to the store and speaking with them.

Katie

View solution in original post

Evepee12 · ‎10-08-2023

I was at the store yesterday for a sim only contract however I’m no more interested as I will rather stick to a pay as you go .How can I cancel please

XRaySpeX · ‎11-08-2023

@Evepee12 : You have no right of return or "change of mind" when buying from a store unlike on the phone or online. You are stuck with it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Katie_B · ‎11-08-2023

Good morning @Evepee12.

Welcome to the community.

When taking a contract out in store there is no cooling off period to cancel a contract.

If this is something you do not require I'd recommend returning to the store and speaking with them.

Katie