20-12-2023 11:49 AM
I went online to pay my bill this morning (manually, I don't have direct debit set up). First time it errored so I went to pay again. This time it worked and I got a confirmation email, but checking my pending transactions the payment was taken twice. Will one of these transactions be released back to my bank account?
20-12-2023 12:43 PM
If it's still "pending" at your bank, it should be removed.