bills

[madhuri28]

my bill is continuously fluctuating since i bought the mobile phone (it’s been 4 months)

can someone tell me why this is happening?

even i am not using any extra service 

[Leanne_T]

Hi @madhuri28 

Thanks for coming back to the community. 

If you log into your EE account and view the bills, do you have any extra charges showing? 

Could the price changes be the Annual Price Changes on EE? 

Leanne 🙂

[madhuri28]

thanks for your reply 

they have increased my sim charges 

and i bought a watch from them(increased that charges as well) 

and increased VAT also 

[Schockwave · Accepted solution]

@madhuri28 , that is the normal increase that happens every year to everyone, see here:

https://ee.co.uk/help/billing-payments/guide-to-bill/price-increase