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14 day refund wait has passed

TriggerOldman
Visitor

I cancelled an order with a £400 upfront payment 14 days ago and i'm still waiting for the £400 to be released back into my account.

Any advice what I can do?

1 REPLY 1
Katie_B
EE Community Support Team

Hello @TriggerOldman

Thanks for coming to the community.

I am sorry to hear you have not yet received your refund. 

Please give our customer care team a call so they can chase this for you. 

Katie