WiFi test says poor WiFi? I'm stood next to the router with my S23 Ultra?

Davemid2000 · ‎21-11-2023

Any tips on how this can be fixed?

Im no more than 3 feet away from a smart hub and my Wi-Fi fault diagnose is that i have poor Wifi?

Northerner · ‎21-11-2023

Hi @Davemid2000

Try changing your WiFi channel.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

XRaySpeX · ‎21-11-2023

@Davemid2000 : Poor WiFi or insecure WiFi?

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bobpullen · ‎26-11-2023

@Davemid2000 - which hub are you using and what diagnosis test are you using that's telling you the connection is poor?

bristolian · ‎26-11-2023

Also try testing the same phone on another router, and other devices on this same router, to see which "part of the jigsaw" the apparent poor performance follows.