18-12-2023 09:36 PM - edited 18-12-2023 09:41 PM
Hi, first time poster. I've been having problems with broadband which is getting sorted now but as a result I've been logged on to router admin. On connected devices there is a Samsung Galaxy A50 connected to both 2Ghz and 5Ghz with 3 different IP addresses. No one in the house has an A50 and I can't remove it as it's showing connected. There is also an Xbox (not Xbox one which is what we have) connected. (The unknowns are likely smart TV and Motorola phone.) Can I find out what these devices are and disconnect them? Thanks in advance
18-12-2023 09:41 PM
Hi @MRSG1
Just check the MAC address for the device and the connected phones on your network. Same for the Xbox.
Thanks
18-12-2023 09:43 PM - edited 18-12-2023 09:44 PM
Thank you I'll go back in and do that, but what should they be? Sorry, don't really understand the MAC. I've added a screenshot of the event log to original question
18-12-2023 10:21 PM
Figured out the galaxy is an old phone my youngest been playing with 🙈😂 just the Xbox now I'm not sure of
18-12-2023 10:22 PM
I understand now, they should be the same 🙈 sorry stressful day lol