Slow fibre speeds 500

[EmmaCFE]

I'm paying for 500 fibre and its so slow and regularly causing streaming to buffer. when running speed tests it's usually between 40 and 60, the odd occasion it reaches above that. 

I've had EE check the line and they made adjustment to channels etc but it's made no difference 

[Paddy-B]

Hi @EmmaCFE,

Thank you for posting. I'm sorry if you've had issues with your connection buffering when streaming. 

Does this happen on all devices and how are you connected, wired or wirelessly?

There are a few things you can try that help if connected wirelessly. If you notice the issue across all devices, restarting your router can help get the speeds back up. If you take a look at What affects your home broadband speed and WiFi you'll find a few helpful tips and suggestions that could help.

Thanks,

Paddy