Our way of saying thank you for choosing EE mobile and BT broadband

[Kim-B]

I was today persuaded by EE to transfer my broadband over to BT for faster speeds and cheaper bill. I have only had my EE broadband contract for 3 months and now really worried about getting a huge bill for early termination. Are EE & BT transferring each others customers for free or should I be concerned? 

[XRaySpeX]

@Kim-B : Yes, but in reverse, from BT BB to EE BB.

You won't get faster speeds unless you are moving to a diff type of BB.

[Leanne_T · Accepted solution]

Hi @Kim-B 

Thanks for coming here. 

I would suggest giving us a call and our broadband guides will get the transfer looked into and check any extra charges for you. 

Leanne.

[Neil_F]

Interesting as I was forced to EE without my permission! I wanted to stay with BT

I've raised a mis-selling complaint with BT. Been incredibly stressful 

[Kim-B]

Thank you all so much for your help. I have today phoned EE (finally have a day off work) and spoken to a broadband guide, who have confirmed no early termination charges to pay - to say I'm relived is an understatement! 

[James_B]

Thanks for the update, @Kim-B 🙂

James