Broadband

TedV
Visitor

How do I get to talk to someone about my broken EE Broadband, I am tired of going round in circles with the diagnostic bot !

 

1 REPLY 1
Mustrum
Ace Contributor
Ace Contributor

@TedV  Details are listed below, or you could ask on here to see if we can help you.

https://ee.co.uk/contact-ee/technical-support/broadband-landline 

Contact us about your broadband and landline

Text EE for a call back

If you need help with your broadband, text HELP to 66033

If you need help with your landline, text PHONE to 66033

Charges may apply at your standard rate.

  1. We’ll run tests on your connection to find out what’s going on.
  2. If you need an engineer, we’ll text you in 15 minutes to book a slot.
  3. If you don’t need an engineer, we’ll call you within 30 minutes to help solve your issue.
 

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Saturday and Sunday, 8am to 8pm

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Saturday and Sunday, 8am to 8pm

 
 

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