BT virus protect

[Martyn2020]

Sorry but I cannot see where to go to get the 12 months free, they just want to charge for it, I previously had it free as BT customer. Contract renewed and now switched to EE

[XRaySpeX]

Are you running over EE BB?

It is not far below the bit you posted:

[Martyn2020]

I still have a BT hub but switched to EE Fibre 50 on 27th Dec. I have paid my first EE bill and had a refund for my BT bill, all my bill details, and links to Norton have gone from the BT website

[XRaySpeX]

It's nowt to do with the router but the BB connection you are running on.

[Martyn2020]

As you can see from this screenshot, I am missing the 'Register and Download link on the page that comes up

[Martyn2020]

They told me they changed the service on 27th Dec, so I am on EE

[Martyn2020]

Seems I cannot get it from EE or BT websites but I can use an already downloaded copy of BT/Norton on another computer to generate a link to download a version on my new laptop.

[XRaySpeX]

@Martyn2020 : I can see it but I'm on legacy EE BB. I can only presume that for New EE BB they have replaced it by that Cyber Security that @Katie_B   referenced.