Landline Voicemail

Padcamp · ‎06-02-2024

XRaySpeX · ‎06-02-2024

What about it?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Padcamp · ‎06-02-2024

Hi,

I have recently joined EE/BT for broadband, TV and Landline.

Why is it that I am not getting notifications on my phone telling me I have a Voicemail message.

According to EE information I should be getting an intermittent dialling tone when I pick up the handset to tell me I have a message, this is not happening.

With my previous provider I got the intermittent dialing tone and an unopened envelope icon on my handset screen.

Any help to resolve this will be greatly appreciated.

XRaySpeX · ‎06-02-2024

What do hear when you dial 1571?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Padcamp · ‎06-02-2024

When I dial 1571 I get the welcome message saying how many new messages I have and the options. I press 1 to listen to the new messages. Then 3 to delete.

PS sorry about first post must have pressed the post button in error.

XRaySpeX · ‎06-02-2024

So, it's working but you are not getting notifications by an intermittent dialling tone when there new msgs?

Do they now start up if you get get someone to leave you a new msg?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Padcamp · ‎06-02-2024

Hi,

No I have rung my landline from my mobile and from my wife's and left a message from each one. I still do not get the intermittent dialling tone. I was getting it on my voicemail with the last broadband, tv and landline provider so I know it is not my phone system at fault. This phone system is about three months old and is an update on the previous one. Which worked ok with my old voice mail for about 5 years.

XRaySpeX · ‎06-02-2024

Who was your ISP before EE?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Padcamp · ‎06-02-2024

Virgin Media

XRaySpeX · ‎06-02-2024

Ah, that's a diff system but you should still get an intermittent dialling tone with EE.

Which EE BB package are you on? Was VM also Digital Voice?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)