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Discount for universal credit customers

Shella9
Visitor

‎22-09-2022 07:07 PM

I am on universal credit and would like a discount for my broadband

6 REPLIES 6
XRaySpeX
Grand Master
Grand Master

‎22-09-2022 07:31 PM - edited ‎22-09-2022 07:33 PM

@Shella9 : Sorry, EE don't do Social Tariffs. Try BT.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
brigitagry97
Visitor

‎14-09-2023 01:40 PM

Hello. Can I get some discount on my broadband plan, because I receive universal credit

0 Helpful
XRaySpeX
Grand Master
Grand Master
In response to brigitagry97

‎14-09-2023 01:45 PM

@brigitagry97 : What type of BB are you after, fixed Home BB or mobile BB?

EE don't offer Social Tariffs for fixed BB. You'll need to look at BT, Sky, VM, Voda & others - see Cheaper broadband and phone packages - Ofcom 

For mobile BB EE offer EE Basics

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
Jager1
Visitor

‎08-03-2024 05:23 AM

As ee and BT have joined up ee now offer a scheme called home broadband essentials its £15 a month I think as long as you are claiming uc or other benefit

0 Helpful
XRaySpeX
Grand Master
Grand Master
In response to Jager1

‎08-03-2024 05:39 AM

@Jager1 : Not according to Ofcom (See above) & its own BB Price Guides.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
Neil-O
EE Community Support Team
In response to XRaySpeX

‎08-03-2024 11:30 AM

@Jager1 Eligible EE customers can switch to BT home essentials

Thanks

Neil

0 Helpful