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Broadband

Cassidy91
Visitor

‎22-01-2024 08:30 PM

My broadband was suspended due to me missing a payment etc I have paid money this afternoon and they said they would get it connected she said it should be within 2hours and it's still flashing and not connected I've restarted it etc has this happened to anyone 

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2 REPLIES 2
XRaySpeX
Grand Master
Grand Master

‎22-01-2024 10:40 PM

It could take up to 24 hours.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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Leanne_T
EE Community Support Team

‎23-01-2024 09:13 AM

Hi @Cassidy91 

Thanks for coming to the community. 

Is your broadband working this morning for you? 

Thanks. 

Leanne.

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