21-08-2023 11:07 PM
Hello all,
have been waiting all day for the broadband to go live. Called EE to which they said they’re waiting for the engineer to sort the line. But was told they finish around 6pm?
flashing yellow light on the hub, haven’t received any email or text to say we’re live?
thanks in advance.
21-08-2023 11:20 PM
@Lloydripplex : It could still be up to midnight.
22-08-2023 08:16 AM
22-08-2023 08:20 AM
Hello,no broadband stil say’s disconnected on hun settings and flashing yellow,
22-08-2023 08:43 AM
Called this morning, been told it’s been activated on one side but not with BT and they’re holding it up. Waiting for a call back as I work from home and booked yesterday off to get things sorted.
22-08-2023 09:00 AM
I see @Lloydripplex
Thanks for the update, please let me know how you get on after the team have called you back.
Leanne.
22-08-2023 12:50 PM
Hello,
they have called back saying they have raised something as EE side is ready to go but the other section isn’t.
Just need the wifi on as soon as possible as we work from home so it’s important.
thank you
22-08-2023 12:58 PM
I understand and hope this is sorted soon for you @Lloydripplex
The team will be doing everything they can to get you up and running as soon as possible.
Leanne.