22-12-2023 08:48 AM
Hi,
I'm at a loss and hoping someone can help as to why the Wifi speed shown on my laptop is so low compared to other devices, I'm hoping someone can help with Laptop settings etc.
Long story short I had SKY Fibre 500+ for last 2 years, connection was fine on all devices accept my Desktop PC and partners Laptop, I bought a Gigabyte Aero 16 laptop recently but still had same issue over Wifi. Mobile would show 300-500mbps, PS5 would show 300-500mbps but laptops and PC would show 10 - 40mbps.
I've just changed Fibre provider to EE as I thought SKY were the issue, but now having 700+ fibre installed, I still have same issue on laptops, even standing right next to the router.
So new Laptop, new router, new provider = 10 - 40mbps
Could this be a settings issue?
Thanks,
Gavin Gronkowski
22-12-2023 04:35 PM
Hi @gavgronk
It depends on the modem installed in your laptop but it is clear this is the issue if all other devices are showing better speeds. (Settings -network and internet)
22-12-2023 05:57 PM
It all depends on what WiFi adapter the lappy has.
Run the command ipconfig /all from a command line. On the entry "Wireless LAN adapter WiFi:" what Description does it say, e.g. "Intel(R) Dual Band Wireless-AC 3165"?
22-12-2023 07:33 PM
This is the laptop I've just bought
And Adapter info below:
Funny thing it does the same on both new and old laptop
22-12-2023 08:02 PM
OK, that WiFi adapter should be well fast enough. It's WiFi-6E.
22-12-2023 09:37 PM
Power Management tab is missing
Where do I check IEEE band?
Drivers up to date
22-12-2023 09:39 PM
Weird thing is it shows a much higher speed on WI-FI status than a speedcheck website like below, although downloads are really slow so I'm guessing the speeds are low.
What is the most accurate way of checking speed ?