Apple Devices

Placed an order but no confirmation email?

I think I've upgraded my phone but no confirmation email has been sent to me so I'm not sure if the order went through or not.I've waited about three hours but not had anything deliver to my email or spam. The phone was the iPhone 15 pro max, there w...

Hlo

150 number not working

I keep getting an “unable to connect you right now message” when I try to dial EE on 150 using my iPhone 路‍

TV can't find iphone hotspot

My TV can't find my iphone 15 hotspot, other phones work; anyone else have this issue, how to resolve.thanks

cracked screen

hello my iphone 15 pro max is just one month old and  has a crack on the screen which was accidently happened but i have full insurance cover. Can i get it repaired in the store as i have booked the appointment and how much do i need to pay as I'm fu...

call to EE not recognising when I press selection keys on my keypad

the ee call is not recognising the keypad selections on my phone, therefore I cannot continue the call as it cuts me off. 

I am not receiving any new e mails

Can anyone help to why I’m not getting my recent e mails 

New phone is faulty, EE customer service can’t replace?

Hi, I got a new iPhone 15 pro on 11th December (6 days ago) I’ve had some issues with the device freezing/restarting and overheating.I called EE customer services to ask for a replacement device as I believe this one is faulty.They said that because ...

Cancel watch data sim

I want to cancel my rolling data contract for my watch and I do not want to have to go to a store to do this. Can you help me please.