05-05-2022 09:18 AM
Hi All,
I recently upgraded from iPhone 11 to iPhone 12 and added another line to my account for my daughter. I've got 3 phone numbers on my account to cover family members. Since my upgrade, my personal hotspot won't connect. The other 2 numbers on my account have got no trouble connecting but mine just won't! Tried googling, tried connecting via usb & blutooth. Is this a settings issue or an account access issue? Perhaps something EE need to enable on my account? Not sure why though as it's always worked. Any suggestions most welcome! Thanks
Solved! See the answer below or view the solution in context.
05-05-2022 11:15 AM
Made a call to EE customer services and now all resolved! Thank you for your comments and help everyone. It was just a settings issue. Correct settings toggled now.
05-05-2022 12:17 PM