I have just switched over from BT to EE as my contract was nearing its end, everything seemed fine until I tried going on to my Apple TV (had a text confirming that EE had cancelled the existing BT contract) however I was due 6 months free Apple TV and Apple Music. I was sent a text link to enable the these services to go live however when I tried it kept saying on the Apple store 'Cannot Connect' tried the tech department who sent an email link however still not working, has anyone out there had similar issues?
