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Locked sim card after updating IOS 16.

J-J70
Visitor

Hi 

I have updated my iPhone to iOS 16 and it has locked my SIM card. I cannot bring up the page that I need to enter my sim PIN number.?
would appreciate any help that you can give.

many thanks

 

4 REPLIES 4
Jon_K
Former EE Employee

Hi @J-J70.

 

What page is your phone currently displaying?

 

Did you get an error to say it had locked?

 

Jon

@J-J70  Restart the device.  Enter your passcode to unlock the device you’ll then see this page.  

F01C59A1-5451-456E-82B8-CB31D64D93D1.png

 

click the word SIM card/UNLOCK and put your sim PIN code in.     If you click the word at the bottom “SKIP” and can still enter the code by going to SETTINGS>MOBILE DATA>SIM PIN.   Then you’ll see the above image on your device,  do as I’ve listed above to enter your sim pin 

I don’t know my sim PIN number 

 

James_B
EE Community Support Team

Hi @Shirls1136,

Welcome to the EE Community. 🙂

If you haven't changed it, the default PIN is 1111.

Hope this helps.

James